Frequently Asked Questions

Always. When you book a time slot, the room is exclusively yours for the full hour — you will never be paired with strangers. That's why every booking requires at least 2 players.

Every room hosts 2–8 players.

The game itself is 60 minutes. Plan a little extra time for check-in and a quick debrief afterward.

Arrival guidance is included in your confirmation email.

Every booking requires a waiver acknowledgment at checkout, and every player signs an individual waiver before playing — including minors (a parent or guardian must consent for anyone under 18). After booking you'll receive a link you can share with your entire party so everyone can sign from their phone ahead of time. Forgot? We have a QR code at check-in that gets it done in a minute.

Age requirements are being finalized and will be published here.

Yes — manage everything yourself from your confirmation page using your booking code. Cancellations 0+ hours before your booking receive a full refund; 0–0 hours receive 50%; inside 0 hours bookings aren't refundable but can still be rescheduled by calling us. Rescheduling is permitted up to 0 hours before your booking.

Safety details — including how to exit at any time — are covered in your pre-game briefing.

Group events and gifting options are still being finalized. Details will be announced here.